Return Policy

All products offered on our store are subject to an exchange and return policy in accordance with the terms and conditions stipulated on this page.

- Returns or exchanges are possible if the product is in the same original condition as when purchased and wrapped in the original packaging.

- Return within three (3) days and exchange within seven (7) days from the date of purchase.

- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.

Please photograph the product and send it, specifying the city, address, and order number, to be replaced with another product if the product is spoiled, has a specific defect, or is not being used according to what was agreed upon.

The full amount will be refunded to the customer if the product he received is completely different from the product description on the product page on our website.

We are not responsible for any expectations of the customer's use of the products that we did not mention on the product page of our website.

- A 30 percent discount or a value of no less than 25 dirhams if the customer does not want the product and it does not have a defect or any significant problem.