Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures in place to ensure the confidentiality of your information. Finally, this policy defines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Accordingly, your name and other information relating to you are used in the manner described in this Privacy Policy. We will collect information only when necessary or when it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.

You may browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit to the website and is not disclosed unless you have a specific online account on the website that you access using a username and password.

1 – Data We Collect

We may need to collect your personal information if you wish to place an order to purchase a product from our website.

We collect, store, and process the data necessary to process your purchase from our website, to secure any potential future claims, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to process your orders and to provide you with services and information offered on our website that you request. In addition, we use the information you provide to manage your account with us, verify financial transactions conducted online, audit data downloads from the website, identify website visitors, develop and/or customize website design and content for users. We conduct demographic research and send useful or requested information to users, such as information about products and services, provided that you do not object to being contacted for this purpose.

Communication is conducted via email to provide you with details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, you may opt out at any time.

We may provide your name and address to a third party for the purpose of delivering your purchase order (for example, a delivery agent or supplier).

We may store details related to your current order on our website, but we cannot retrieve them directly for security reasons. By logging into your account on the website, you can view information and details of your past or upcoming purchases. You can also manage your address details. You are required to maintain complete confidentiality when accessing your personal data and not make it available to any unauthorized third party. We are not responsible for any misuse of passwords unless such misuse results from an error on our part.

Other Uses of Your Personal Information

We may use your personal information for surveys and marketing research, based on your consent, for statistical purposes while ensuring complete confidentiality. You may withdraw at any time. We do not send any responses to third parties. Your email address will not be disclosed unless you wish to participate in competitions. Survey responses are stored separately from your email address.

We may send you information about us, the website, our other websites, our products, sales, offers, newsletters, or anything related to our affiliated companies or partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email sent to you, and we will stop sending such information within seven working days (excluding Saturdays, Sundays, and national and religious holidays) of receiving your notice. We may contact you to clarify information if it is unclear.

We may use certain data, while maintaining full privacy and confidentiality on the website, for other purposes including verifying user locations, tracking their visits to the website or links in emails they have subscribed to, and providing such anonymous data—which does not identify you personally—to third parties such as publishers. However, this data will not lead to identifying you personally, as it is anonymized.

Competitions

In relation to any competition, we use data to notify winners and announce our offers. You can find more details about the terms and conditions of participation for each competition separately.

Third Parties and Website Links

We may transfer your information to other companies within our group or to our agents and contractors to assist us with transactions in accordance with this Privacy Policy. For example, we may use third parties to help deliver products to you, collect payments from you, use data for statistical or marketing research purposes, or assist our customer service team. We may also need to exchange information with third parties for fraud protection and credit risk reduction.

If our company or part of it is sold, we may need to transfer our databases containing your personal information. Other than as stated in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless required for the purposes stated in this Privacy Policy or required by law.

The website may contain third-party advertisements, links to other websites, or frames of other websites. Please note that we are not responsible for the privacy policies of any third party or the content of such policies applied on other websites, nor are we responsible for any third party to whom we transfer your data in accordance with this Privacy Policy.

2 – Cookies

Acceptance of cookies is not a requirement to visit the website. However, please note that the “shopping cart” functionality and placing orders cannot be used without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the website. Your browser stores these files on your computer’s hard drive.

Cookies may be used to discover your Internet Protocol (IP) address, saving you time while on the website or when you wish to visit it. We use cookies to ensure your convenience when browsing the website (for example, to remember your identity when you want to modify your shopping cart without re-entering your email address), and not to obtain or use any other information about you (such as for targeted marketing).

You may configure your browser not to accept cookies, but this may limit your use of the website. Please be assured that our use of cookies does not contain any personal or private information and is free from viruses.

This website uses Google Analytics, a web analytics service provided by Google, to analyze how users use the website. Google Analytics uses cookies—text files placed on your computer—to collect information about your use of the website (including your IP address), which is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports for website operators on website activity, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that in this case you may not be able to use the full functionality of the website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

3 – Security

We use appropriate security techniques and procedures to prevent unauthorized or unlawful access to your information, or its loss, destruction, or damage. When we collect data through the website, we store your personal information in a secure electronic database server. We use firewall systems on our servers. When collecting payment card details electronically, we protect them using encryption such as Secure Socket Layer (SSL).

Although it is difficult for any intruder to decrypt your information, we cannot guarantee 100% security. We strongly advise you not to send full credit card or debit card details when communicating with us electronically without encryption. We implement physical, electronic, and procedural safeguards directly related to the collection, storage, and disclosure of your information. Our security procedures may require us to request proof of identity from you before disclosing your personal information. You are responsible for protecting your password and computer from unauthorized use.

4 – Customer Rights

If you have concerns about your data, you have the right to request access to the personal data we hold about you or that you have previously provided to us. You also have the right to request correction of any errors in your personal data, free of charge. You also have the right, at any time, to ask us to stop using your personal data for direct marketing purposes.